FAQS

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Can I do this if I have no experience?

Yes! Our Private Tours are perfect for  first timmers. We wiil take the time and work with you, until you feel comfortable

Can I do this if I don't know how to swim?

Yes! We offer flotation so you don't need to worry

Dose the tour offer food and water?

Yes! We will provide water and snack

How old do you have to be?

3 Years old for Private and *

Where do I leave my personal belongings?

We provide a dry box and bag for personal items 

What clothing should I wear?

swim suit, expect to get wet. A change of clothes for acter is always a good idea.

Should I bring my camera?

No need all pictures are included 

Can you go kayaking if it's raining?

Yes we can kayak in the rain but wind will be the deciding factor 

What happens if tour is cancelled because of weather?

We will reschedule you or offer a full refund 

Can I do a group tour?

We offer both Private & Group Tours

Will I see a turtle?

Turtles are guaranteed at Makena location

What if a medical emergency happens on the water?

Our guides are trained to deal with emergency situations, however it's a good idea to let your guide know if you have any medical conditions before hand

What if I need to cancel my booked tour?

We require a 72 hour cancellation period 

Do you provide all equipment?

Yes all gear will be provided.

Do I have to pay for the tour in advance?

Yes all payment is required in advance.  

What do I need to bring?

towel, sunscreen and a change of clothes for after

Are there nearby restrooms?

yes at our Makena Landing  location for kayaking but not at our Surf lesson location...sorry!